Frequently Asked Questions:

Q: How do I pay my bill?

Customers may mail their payments to the district office at:

                                                376 CO RD 71

                                              Alturas CA 96101

The Office is open Monday - Friday, 9:00 AM-3:00 PM

We also have a drop box located at the Front Door of the District Office.

Q: Why is my bill so high?

A: The Districts water, sewer, and trash rates increased on February 1, 2024. This came after a rate study was performed in 2019.

Q: Why wasn't I informed of a rate increase?

A: After paying a company in Reno, NV, to send out 2 separate notices to all 15,000+ property owners within the Districts Boundaries, the Board of Directors held multiple Public Meetings regarding the rate increase. Out of all the property owners in the District Boundaries, only 2 property owners attended one out of two of those meetings. 

See more information on our rates HERE