Frequently asked Questions:

Q: How do I pay my bill?

Customers may mail their payments to the district office at:

                                                376 CO RD 71

                                              Alturas CA 96101

The Office is open Monday-Thursday 10:00 AM-3:00 PM

We also have a drop box located on the Front Door of the District Office.

Q: Why is my Bill so high?

A: The Districts water, sewer and Trash rates went up February 1, 2024. This came after a rate study was performed in 2019.

Q: Why wasnt I informed of a rate increase?

A: After paying a company in Reno NV to send out 2 seperate notices to all 15,000+ property owners within the Districts Boundaries, the Board of Directors held mulitple Public Meetings regarding the rate increase. Out of all the property owners in the District Boundaries, only 2 owners attended one out of two of those meetings. 

See more information on our rates HERE

(Two cans per week Monday by 7:00 A.M. for the lower units and Tuesday by 7:00 A.M mornings for the Hill Units)