Application for Utility Services & Fee Information

California Pines Community Services District Utility Application & Current Rates

2024 Utility Application.pdf Rate Increase Notice-Websitew.pdf 3125 Shutoffs 2019 (1).docx

Frequently asked Questions:

Q: How do I pay my bill?

Customers may mail their payments to the district office at:

376 CO RD 71

Alturas CA 96101

The Office is open Monday-Thursday 10:00 AM-3:00 PM

We also have a drop box located on the Front Door of the District Office.

Q: Why is my Bill so high?

A: The Districts water, sewer and Trash rates went up February 1, 2024. This came after a rate study was performed in 2019.

Q: Why wasnt I informed of a rate increase?

A: After paying a company in Reno NV to send out 2 seperate notices to all 15,000+ property owners within the Districts Boundaries, the Board of Directors held mulitple Public Meetings regarding the rate increase. Out of all the property owners in the District Boundaries, only 2 owners attended one out of two of those meetings.

See more information on our rates HERE

(Two cans per week Monday by 7:00 A.M. for the lower units and Tuesday by 7:00 A.M mornings for the Hill Units)

Vector (Mosquito Abatement) $3.00

Website Accessibility Policy

California Pines Community Services District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, California Pines Community Services District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (530) 233-2766

Ongoing Compliance Information

Compliance Officer

California Pines Community Services District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, California Pines Community Services District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (530) 233-2766.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.